Journey Maker — Contact

We'd love to hear from you

Our team is here to help.

Email customerservice@journey-maker.com

01

General enquiries

Response within 1 business day

02

Before you get in touch

You may find a quick answer in our FAQs or on our Shipping, Returns, or Warranty pages. For order-related queries, please have your order number to hand — you will find it in your confirmation email.

03

Returns & warranty

For returns, email returns@journey-maker.com. For warranty claims, contact warranty@journey-maker.com. Including photographs where relevant will help us resolve your query as efficiently as possible.

Communication

If you would like to share your opinion, suggestion or complaint, you can reach us by filling out the "Contact Form". We will evaluate it as soon as possible and get back to you.

You may find a quick answer in our FAQs, or on our Shipping, Returns, or Warranty pages.

By pressing the button "Send Request", you confirm that you have read and are agreeing to our Terms of Use regarding the storage of the data submitted through this form.

You may find a quick answer in our FAQs, or on our Shipping, Returns, or Warranty pages. For order queries, have your order number ready — you'll find it in your confirmation email.