Contact Us

Journey Maker — Contact

We'd love
to hear
from you

Our team is here to help. We aim to respond to all enquiries within 1 business day.

Response Within 2 business day
Email customerservice@journey-maker.com

01

General enquiries

Response within 1 business day

02

Before you get in touch

You may find a quick answer in our FAQs or on our Shipping, Returns, or Warranty pages. For order-related queries, please have your order number to hand — you will find it in your confirmation email.

03

Returns & warranty

For returns, email returns@journey-maker.com. For warranty claims, contact warranty@journey-maker.com. Including photographs where relevant will help us resolve your query as efficiently as possible.

You may find a quick answer in our FAQs, or on our Shipping, Returns, or Warranty pages. For order queries, have your order number ready — you'll find it in your confirmation email.